Coordinator Digital Communications

Advertising, Media, Arts & Entertainment

The City of Subiaco is in a period of significant growth, with new residential developments, refreshed main streets and public spaces and an expanding mix of retail, dining, culture and recreation. We are working closely with the community, businesses and partners to guide this change while maintaining Subiaco's heritage, character and identity. This is an exciting opportunity to contribute to a city with a strong sense of place and vision for the future.

Key responsibilities

• Coordinate the delivery of external communications across the City's digital channels, including website, social media and e-newsletters
• Lead, coach and support team members to achieve high-quality communication outcomes.
• Develop, publish and manage engaging content aligned with the City's brand and strategic objectives across website, social media, e-newsletters and other digital channels.
• Support community engagement and consultation projects through effective communications.
• Monitor digital channels, identify emerging issues and respond to social media enquiries.
• Prepare monthly communications and engagement performance reports and use insights to improve channel effectiveness and engagement.
• Plan and deliver data-informed digital communication initiatives to promote City services, projects and events to external audiences.
• Maintain the City’s CMS, co-ordinate its network of web champions and act as the first point of contact for the City’s digital agency.
• Build strong relationships with internal teams and collaborate with internal stakeholders to identify and deliver content opportunities.
• Identify opportunities to improve digital communications processes, systems and customer experience.

Qualifications

• Tertiary qualifications in Communications, Marketing or a related discipline.
• At least five years' experience in communications with a strong focus on digital communications and social media.
• Demonstrated experience coordinating digital communication strategies and campaigns.
• Experience leading or mentoring staff and coordinating multiple priorities.
• Experience supporting community engagement or stakeholder consultation initiatives.
• Exceptional written communication, editing and interpersonal skills.
• Strong knowledge of digital communications, social media platforms, trends and analytics.
• Experience using content management systems and digital publishing platforms.
• Proficiency in Adobe InDesign, Photoshop and Canva.
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• A collaborative approach with a commitment to customer service and continuous improvement.

Salary package

In line with the City of Subiaco Inside Staff Industrial Agreement 2025, this position is classified as a Level 8. The salary range is $126,477.00 to $135,088.20 per annum, exclusive of superannuation.

We are committed to equal opportunity employment and offer great benefits to help you achieve a positive work-life balance, including (but not limited to):

• Up to 5 weeks' annual leave plus the option to accrue time in lieu.
• Sustainable travel allowance/parking permit.
• Free membership to Lords Recreation centre.
• Superannuation co-contributions.
• 12 weeks of paid parental leave
• 24/7 employee assistance programme
• Learning and development opportunities.
• Novated lease and salary packaging options.

Equal opportunity

As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect.