Control Room Operator & Team Leader

Location: Rome EUR, Italy

Reports to: Director of Remote Operations

Role Overview

The Control Room Operator plays a key role in supporting the Operations Supervisor to ensure safe, efficient, and reliable operations across a diverse portfolio of power generation facilities. This role is responsible for maximizing revenue delivery, coordinating real-time responses to alarm conditions, and ensuring compliance with all regulatory and contractual obligations.

Key Responsibilities

• Monitor and operate a wide range of large and small generating assets using multiple monitoring and control platforms.
• Evaluate complex operating conditions against regulatory and contractual requirements, including operating contracts, O&M agreements, transmission and scheduling guidelines, and business practice manuals.
• Support O&M compliance during equipment changes by enforcing change management policies and safeguarding Generator Owner interests.
• Monitor equipment not yet under O&M jurisdiction, identify high-priority alarms, and provide risk mitigation recommendations to commissioning teams.
• Operate multiple power plant control systems, understand the behavior and capabilities of each technology, and predict grid responses to control actions.
• Implement voltage schedules in line with operating agreements and contracts.
• Initiate and document alarm response plans, ensuring timely communication of all required notifications to owners, transmission providers, and scheduling entities.
• Perform root-cause and failure analysis using historical data (e.g., inverter trips, MV equipment failures, control system faults), ensuring accurate outage classification and reporting.
• Collaborate with maintenance teams to balance contractual obligations, outage impacts, and revenue optimization, always maximizing fleet value.
• Maintain the operator log to track outages, alarms, control actions, contractual changes, and interactions with regulatory bodies.
• Provide contractually required notifications of equipment failures and performance issues.

Experience & Qualifications

Experience

• Experience in power plant operations.
• Solid technical knowledge of plant processes, electrical systems, and SCADA.
• Proven ability to analyze equipment performance and resolve performance issues.

Behavioral Skills

• Strong coordination skills, with a focus on safety, quality, and schedule adherence.
• Problem-solving ability, both independently and in collaboration with teams.
• Comfortable working in high-pressure environments with direct impact on safety and reliability.
• Fluent in Italian and English; knowledge of French is an advantage.

Technical Skills

• Proficiency with MS Excel, Word, Project, and Outlook.
• Experience with CMMS platforms (e.g., Salesforce).
• Knowledge of electronic power system protection equipment.
• VBA and/or SQL knowledge is an advantage.

Education

• Degree in power systems engineering, electrical engineering, or equivalent apprenticeship training.
• Relevant industry experience may be considered in lieu of a degree.