Communications and Marketing Specialist

Introduction

Serco is a trusted leader in Space Services, with a proud history spanning over 55 years and a track record of supporting more than 50 space missions for world‑renowned agencies like ESA and NASA. Our expertise covers the entire space lifecycle—from satellite testing and launch services to spacecraft operations, space surveillance, and data management—making us a key partner in advancing national strategies and driving innovation in the New Space era.

We are currently searching for a Communications and Marketing Specialist who will support our activities in Serco Italy and work on a full‑time position with a hybrid working style from Rome, Italy and under a fixed‑term contract.

The Community You Will Join

• You will work in an international, diverse team, surrounded by top‑tier scientists, engineers, and technical experts who inspire and challenge you every day.
• You’ll have ongoing opportunities to grow through specialized training and professional development tailored to the space sector, all while being part of a company that genuinely values work‑life balance, mutual respect, and a shared commitment to excellence.
• As you contribute to innovative projects and mission‑critical systems, you’ll gain hands‑on exposure to cutting‑edge technologies and collaborate closely with major space agencies, becoming part of something truly extraordinary.

The Difference You Will Make

• You will contribute directly to some of Europe’s most exciting space programmes, from Earth observation and climate monitoring to satellite navigation and space safety.
• Your work will play a vital role in ensuring mission success, enabling better decision‑making on Earth and driving innovation in orbit.
• Whether you’re helping manage spacecraft operations, analysing mission data, or supporting software and systems development, your expertise will help move Europe’s space ambitions forward.

Your Mission

• You will join the Space sector marketing and communications team with the goal of strengthening its visibility, storytelling, and positioning.
• In your role, you will help shape how the sector will be seen internally and externally, ensuring that its achievements, innovations, and people will be communicated in a clear, engaging, and consistent way.

Sector Communications & Positioning

• You will contribute to the development and rollout of communication plans for the Space sector, actively looking for stories that will highlight innovation, project milestones, and the people behind the work.
• You will turn technical information into clear and engaging content for institutional and commercial audiences, drafting articles, case studies, capability stories, social media posts, website content, presentations, and internal briefings.
• Through this work, you will help strengthen Serco’s positioning in the space domain while ensuring that all messaging will remain aligned with the company’s brand, strategic priorities, and global standards.

Social Media & Digital Presence

• You will support the growth of the Space sector’s digital presence, especially on LinkedIn, by creating engaging posts, visuals, and short video content.
• You will use simple editing tools such as Canva, CapCut, or Adobe Express to produce dynamic material, and you will help maintain the space section of Serco’s website when needed.
• You will proactively look for stories shared by employees that can be highlighted on the company’s channels, contribute to the social media content calendar, and follow sector trends, competitor activity, and online conversations to propose new ideas.
• You will also track basic performance indicators and use insights to suggest improvements.

Events, Exhibitions & Administrative Coordination

• You will support the preparation of space‑related events, conferences, and exhibitions, helping to coordinate logistics, registrations, travel, materials, suppliers, and administrative follow‑up.
• You will assist with booth preparation, briefing packs, and purchase order coordination with finance, making sure everything will be ready on time.
• During events, you will capture photos, short videos, and key moments so that content can be shared before, during, and after the event, always ensuring that messaging and visuals will follow the Space, Europe, and Global communications framework.

Content & Marketing Materials

• You will help develop and maintain marketing materials such as brochures, slides, one‑pagers, infographics, and sector updates.
• Using Canva or similar tools, you will create clear and professional visuals, while coordinating with designers or agencies when more complex material is required.
• You will also support communication campaigns linked to strategic priorities, including talent attraction, business development milestones, and programme achievements.

Stakeholder Collaboration & Insight Gathering

• You will work closely with colleagues across the Space sector, including sales, engineers, and programme teams, building relationships that will help you identify stories and gather insights.
• You will monitor competitor activity, industry announcements, ESA updates, and new capabilities across the sector, using this information to suggest new storytelling ideas, content formats, or event opportunities.
• You will also collaborate with the wider Serco Europe communications network to ensure alignment, share best practices, and keep communications consistent across the organisation.

What You Bring To The Mission

• Solid academic background in communications, journalism, marketing, or a related field and several years of experience in communications, marketing, journalism, or similar roles.
• Strong writing skills; you write confidently in English and produce clear, engaging content on your own.
• Comfortable with creating social media content and simple visual or video material; may have experience supporting event organisation or administrative coordination.
• Curious about the Space sector, interested in learning more, and familiar with AI tools to support communication, copywriting and marketing activities.
• Strong writing, editing, and storytelling skills combined with good organisational abilities to manage several tasks at the same time.
• Comfortable working with website content management systems such as WordPress, adaptable to digital tools and modern content formats.
• High attention to detail and commitment to accuracy and quality in everything produced.
• Proactive and collaborative mindset, comfortable interacting with colleagues from different teams, functions, and cultural backgrounds.
• Familiar with tools such as Canva or similar design platforms; may have basic video editing skills using CapCut, Adobe Express, or Canva video.
• Understanding of institutional stakeholders such as ESA, EU institutions, or national space agencies and interest in following media activity, sector news, and competitor developments to stay informed.
• Contribution to increased visibility through regular, high‑quality social media posts, reliable support to events and exhibitions, and reception of positive stakeholder feedback.
• Smooth collaboration with the Space and Europe communications teams, becoming known as a proactive communicator who brings ideas, suggests improvements, and adds value to the team.
• Ownership of daily tasks and active pursuit of stories, improvements, and new opportunities.
• Curiosity and openness to new formats, tools and trends.
• Capability to build trust with colleagues across functions and countries, adapt easily to a fast‑moving and technical environment, and always focus on clarity, accuracy, and consistency in communication.

What We Offer: More Than Just a Job

At Serco, we believe your career should come with more than a payslip; it should bring peace of mind, flexibility, and opportunities to thrive. That’s why we’ve built a benefits package designed to support you and your family, both inside and outside of work. You can enjoy a hybrid working style, full health and life insurance, and exclusive discounts at selected shops, making everyday life more rewarding while you build your future with us.

About Serco

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including ESA, CNES, EUMETSAT, EUSPA, ASI and NASA. We offer space capabilities across the full space lifecycle from satellite testing and launch services to LEOP, spacecraft operations, space surveillance, and data management, supporting downstream application development. With a 55‑year history in the space sector, Serco is well‑placed to contribute to national strategies across Europe and the globe.