Commercial Training Manager

Functional Learning Leader - Marketing & Sales

Reporting To: HR Head

Location

This role is open globally, the work model is hybrid.

Role Overview

Leads functional learning strategy for Marketing & Sales (M&S) for all Electrification divisions. Collaborates with Training Managers/Training Specialists in delivery for all functional learning and development for the commercial organization reporting to the Electrification Talent and Learning Leader, in accordance with group directives and the overall HR strategy. Leads and steers learning in line with the ABB M&S leadership way and business needs, responsible for overall governance.

Responsibilities

• Develops and ensures best‑in‑class commercial learning solutions aligned with M&S needs and future capabilities; partners with M&S HR leadership, HRLT, and M&S leaders to identify issues addressable through existing, new, or improved offers; conducts learning needs analysis with stakeholders and leads learning design
• Manages end‑to‑end design of learning solutions — including the leadership learning ecosystem — developing commercial content with internal & external experts and building learning paths linked to employee lifecycle events and business needs
• Defines learning objectives, performance outcomes, and KPIs linked to product relevance, learning outcomes, and user experience; uses analytics and Net Promoter Score (NPS) or equivalent feedback to drive continuous improvement
• Ensures excellent learner experience by applying digital learning methodologies and bringing together learning tools, platforms, and content into scalable, easy‑to‑use solutions; keeps digital learning platforms up to date with relevant content
• Integrates and promotes AI across all aspects of learning development; benchmarks and explores new learning science and technology to continuously modernize learning at ABB
• Manages learning campaigns, promotion, and marketing — including social media — to maximize reach and engagement
• Optimizes the learning system to build robust employee data records; supports budget elaboration and monitors investments throughout the year
• Assures collaboration across all divisions; collaborates with internal/external SMEs for design and content building; develops and consults HR professionals on solution development
• Selects external partners for learning product design & delivery; works closely with vendors to translate business needs into high‑quality solutions
• Ensures the team is properly organized, staffed, skilled, and directed; guides, motivates, and develops direct and indirect subordinates within HR policies

Qualifications

• Bachelor’s degree in organizational development, Human resources or equivalent
• A minimum of 12 years of relevant experience working in a global environment
• Having experience in sales organization is a strong asset
• Exceptional listening, consultative, and influencing skills
• Ability to drive strategy through strong business acumen abilities and translate business needs into development offer
• Experience in a progressively responsible learning and development or organizational development positions
• Comprehensive exposure and understanding of talent management strategies and organizational effectiveness/development strategies, programs, and plans within a dynamic, service‑oriented environment
• Entrepreneurial mind set and experience with new innovative learning tools
• Relationship building and influence

Additional Information

This opportunity is open to candidates in multiple countries, with the final work location determined based on the selected candidate. As compensation may vary by location, we are committed to being transparent throughout the hiring process and will share details of the salary range, variable compensation and benefits package with candidates who progress to the first interview stage for a location in the European Union, covered by the EU Pay Transparency Directive.

The final offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Costruire un futuro più pulito e intelligente richiede ogni tipo di mente: i curiosi, i coraggiosi e i creativi. Per questo accogliamo persone da ogni percorso e con ogni esperienza.

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