Commercial Excellence Specialist Neurology

Our client is Lundbeck , one of the few pharmaceutical companies in the world focused exclusively on brain health. With more than 70 years of neuroscience expertise, Lundbeck is committed to advancing brain health and transforming lives. Across the organization, its culture is shaped by three core behaviours: curiosity, adaptability and accountability .

We are looking for a Commercial Excellence Specialist to contribute to the development and implementation of commercial excellence and customer engagement models and processes, supporting a structured and data-driven approach to business decisions.

Working cross-functionally with Marketing, Sales, Medical and Global teams , this role will help translate data, market evidence and strategic priorities into concrete actions and measurable improvements.

Key responsibilities

• Support the evolution of segmentation, profiling, sizing and territorial deployment models in line with business strategy
• Define and monitor customer engagement plans , commercial objectives and field force performance KPIs
• Analyze sales, performance and customer engagement data , generating both routine and ad hoc analyses to support business fine-tuning
• Contribute to the maintenance and enhancement of Business Intelligence tools such as Power BI, DWH, Qlik and Veeva
• Translate business needs into market research and customer insight projects , turning findings into actionable recommendations
• Coordinate the design and execution of omnichannel campaigns in alignment with local and global stakeholders
• Support the adoption and effectiveness of digital tools, CRM and customer engagement platforms
• Contribute to the monitoring and optimization of Patient Support Programs and the local implementation of global frameworks and tools
• Coordinate cross-functional projects , ensuring alignment, execution discipline and continuous improvement

What we are looking for

• 3+ years of experience in the pharmaceutical industry in similar roles, or in consulting with exposure to commercial transformation projects in healthcare
• Strong understanding of Commercial Excellence, Field Force Effectiveness, Customer Engagement and omnichannel models
• Solid analytical skills and experience with BI and reporting tools
• Ability to translate insights into practical business recommendations
• Experience working in cross-functional and international/global environments
• Strong project management capabilities
• Excellent Excel skills and good command of English
• Degree in Economics, Management Engineering, Life Sciences or related fields; postgraduate education in Healthcare Management or Pharmaceutical Marketing is a plus

Personal fit

This role requires a professional who is:

• Structured, analytical and results-oriented
• Effective in stakeholder management and cross-functional collaboration
• Comfortable navigating complexity and change
• Naturally inclined toward continuous improvement and innovation
• Aligned with Lundbeck’s core behaviours: Curiosity, Adaptability and Accountability

Why Lundbeck

This is an opportunity to join a highly specialized company with a clear purpose, strong global connection and a genuine commitment to innovation in brain health. At Lundbeck, you will work in a collaborative environment where data, insight and execution come together to create impact for patients, people and society.

Location : Milan

We are proud to be an equal opportunity employer. We don’t discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.Inizio modulo