Cloud Support Engineer
Descrizione dell'offerta
Greetings from Ubique Systems!!!
We are looking for a Cloud Support Engineer for one of our customer who has an expertise in:-
• One to three years of experience in a technical support, cloud operations, systems administration, NOC, or similar customer-facing role • A strong customer service mindset with the ability to communicate clearly, professionally, and calmly under pressure, with both technical and non-technical audiences • Working knowledge of at least one major public cloud platform (AWS / Azure) with demonstrated interest in expanding across all three (+GCP) • Foundational understanding of networking concepts including DNS, routing, security groups or firewall rules, load balancing, and basic connectivity troubleshooting (vettio.com) • Experience working within a ticketing system (Jira Service Manager) with disciplined, accurate documentation habits • Ability to manage multiple concurrent requests, prioritize effectively under workload pressure, and communicate progress without prompting • Structured troubleshooting approach with a demonstrated ability to gather evidence, isolate variables, and apply logical reasoning to unfamiliar problems Preferred Qualifications • Exposure to FinOps concepts such as resource tagging, cost allocation, budget alerts, reserved capacity, and unit cost analysis • Familiarity with cloud governance practices including policy enforcement, access reviews, baseline configuration standards, and audit evidence collection • Basic scripting or automation skills in PowerShell, Python, or Bash, with comfort using CLI tools for cloud platforms • Introductory experience with infrastructure-as-code tools such as Terraform or cloud-native templates (CloudFormation, ARM, or Bicep) • Familiarity with monitoring and observability practices, including alert review, dashboard interpretation, and runbook-driven incident response • Cloud certification at the foundational level (Azure Fundamentals AZ-900, Azure Administrator AZ-104, AWS Cloud Practitioner, or Google Cloud Digital Leader) is an asset
Employment type:- B2B Contract.
It would be remote working within Poland only.
Note:-Only apply if you have valid visa in the EU Region, Sponsorship will not be given.