Client Insights Analyst - Temporary Contract
Descrizione dell'offerta
Client Insights Analyst - Temporary Contract
We are looking for a passionate data and analytics expert to join our Client Insights team. The resource will support the team in client data management (data quality, data check, data extraction & transformation, algorithms, etc.), analysis and reporting to support client‑centric strategies and drive business decisions.
Job Responsibilities
- Support in client analysis and reporting combining different datasets and questioning the database to identify trends in client behavior and preferences and optimize CRM strategies and/or opportunities for business growth.
- Collect, analyze and interpret large datasets to identify client insights and patterns to share with Top Management, Retail Merchandising, Go‑to‑Market and Clienteling to drive business strategies and client engagement activities.
- Develop and manage CRM reports, dashboards and analytics to track customer behavior and performance.
- Support in data quality check, adjustment and implementation of KPIs/algorithms and maintenance and training of data tools, working closely with IT team and external suppliers.
Profile
- Master’s degree in Statistics, Mathematics, Computer Science, Data Science, etc., possibly with a business background.
- Previous experience in a similar role, possibly in luxury/fashion/retail industry will be considered a plus.
- Proficient with SQL, Google Cloud Platform, Power BI and excellent knowledge of Microsoft Office (PowerPoint, Excel).
- Fluent in English (both spoken and written).
- Curiosity, flexibility, team‑player and problem‑solving attitude.
Seniority Level
Internship
Employment Type
Temporary
Job Function
Marketing, Customer Service, and Product Management
Industries
Retail Luxury Goods and Jewelry
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