Client Director

About WPP Media

WPP is a trusted growth partner for leading brands, merging talent, data, intelligence, and partnerships through its WPP Open platform. WPP Media, the AI‑driven media unit, integrates media, data, and tools to deliver personalized creative at scale, powered by Open Intelligence.

Role Summary And Impact

The Client Director leads the relationship with a key client, developing innovative communication strategies and promoting the use of agency tools, technologies, and media planning methodologies. This role ensures compliance with corporate guidelines, drives customer satisfaction, and serves as the main point of contact between the client and internal functions such as Strategy, Digital, Technology, and Commercial.

Key Responsibilities

• Define and champion innovative communication strategies, adopting cutting‑edge agency tools and pioneering new media planning approaches.
• Manage the budget of assigned brands strategically, identifying unmet client needs and defining success through KPIs related to satisfaction, value delivery, and business growth.
• Coordinate daily interactions with internal agency functions (Strategy, Digital, Technology, Commercial), ensuring seamless collaboration and leveraging the WPP network for maximum client impact.

Requirements

• Minimum of 10 years progressive experience in media leadership or client management.
• Degree or equivalent cultural background.
• Fluent English (C1) – mandatory.
• Expertise in strategic media planning with deep knowledge of the evolving digital, tech, and martech landscape.
• Exceptional client advocacy and negotiation skills, with a track record of shaping engagements and driving business success.
• Prior experience in a strategic role or a strong strategic component in a previous position is considered a plus.

Skills And Attributes

• Strategic & innovative leadership, anticipating market trends and inspiring teams toward long‑term solutions.
• Client‑centric engagement, building strong, accountable relationships and delivering high‑value solutions.
• Integrated project & team management, employing an Agile approach, coordinating stakeholders and meeting deadlines.

Life at WPP Media & Benefits

Employees have access to global networks, ongoing learning opportunities, and a healthy work‑life balance. Benefits include competitive medical, vision, and dental insurance, group retirement plans, paid time off, partner discounts, and mental health support.

WPP Media is an equal‑opportunity employer and honors the EEO Act, providing fair consideration regardless of characteristics.