Client Advisor - Seasonal Part Time 20H

Position

Full‑Time Client Advisor (Part‑Time 20 hr week) – Forte dei Marmi Store, Italy. Reporting to Store Management for the SS2026 season, from end of May through end of September.

Responsibilities

• Transform each client experience into magical moments by crafting personalised experiences that make clients feel confident and energised.
• Build authentic, long‑term bonds with clients, ensuring they feel the experience is truly tailored to them.
• Lead by example on the selling floor to inspire individual and team success, driving sales results with accountability.
• Demonstrate deep understanding of luxury clients’ desires, needs, and expectations, acting always with the client’s experience at heart.
• Master storytelling and the art of engaging questioning to connect meaningfully with clients.
• Innovate continuously by proposing fresh ideas to enhance client value and create memorable moments.

Qualifications

• A caring, authentic, and trusted approach as a client advisor, with a genuine passion for style and luxury fashion.
• Strong communication skills, with the ability to handle clients with empathy and put them at the centre of every decision.
• Courage to share ideas and innovate, with a willingness to grow and learn.
• Experience in luxury retail or a similar client‑facing role.
• Fluency in English and Italian is essential; knowledge of an additional language is an advantage.
• Previous experience in the fashion/luxury retail will be considered a plus.
• Ability to develop meaningful client relationships using CRM tools and initiatives.
• A proactive and team‑oriented mindset, ready to contribute to collective success.

Diversity, Equity & Inclusion

At Ferragamo, we are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an equal‑opportunity employer, we welcome and consider applications from all candidates regardless of their personal background.

Location

Forte dei Marmi, Tuscany, Italy.