Client Advisor - Milano San Babila

Join to apply for the Client Advisor - Milano San Babila role at Diesel .

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization, present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

We are currently looking for Part Time (30H) Client Advisors to join our Diesel Flagship Store in Milano San Babila .

About the Ideal Candidate

• Authentic, passionate, trusted client advisor: an intuitive sales associate with a passion for style.
• A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision.
• Courageous with ideas and innovative in your approach, always ready to grow and learn.

Key Responsibilities

• Act and think first of the client and their experience, possessing an in-depth knowledge of the desires, needs and expectations of clients.
• Welcome and assist each client, providing an excellent in‑store experience at all times.
• Be a master at storytelling and at the art of asking engaging questions.
• Create a long‑term authentic bond with clients by making them feel the experience is truly about them.
• Maintain suitable product displays for windows and interior (collection, sale) through regular VM activities.
• Create a magical environment that reflects the soul and aspirations of OTB.
• Contribute to maintaining displays and collection image standards, following the VM Corporate Image guidelines.
• Demonstrate active leadership on the selling floor, driving individual and team objectives and being accountable for sales results.
• Be proactively engaged in cross‑selling with all departments, maximizing sales opportunity to achieve individual sales targets and KPIs.
• Prove brand and product knowledge.
• Ensure and maintain the shop floor and visual display to a high standard, complying with.
• Contribute to ensuring a high level of security, preventing product thefts by tagging garments and merchandise on the floor.
• Think innovatively about how we can improve and generate new ways, staying up to date with new fashion trends and competitors.
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives.
• Manage and drive sales by understanding client desires and creating a hand‑crafted experience to achieve the best sales performance.

Key Requirements

• Previous experience in sales roles is a plus; experience in structured fashion luxury/retail companies is a plus; passionate about retail, client service and a commercial mindset.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong communication skills.
• Willingness to evolve within the organization; willingness to relocate is a plus.
• Digitally aware and open to new ways of working.
• Strong competencies in decision making, strategic thinking, financial acumen, innovation, focus on customer and execution.

What We Offer

• A competitive commission system.