Client Advisor - Malpensa

Client Advisor – Malpensa

Location: Malpensa Airport, Ferno (VA). Employment type: Full‑time.

Overview

Moncler Group is specialized in luxury clothing and accessories. We are a group characterized by experientiality, inclusiveness, sense of belonging to a community and a fusion of different meanings and worlds. Our goal isafael for Moncler’s social channels not only to communicate our identity or our products, but to interact with the interests, tastes and emotions of our community and beyond.

The Client Advisor, with impeccable presentation and natural elegance, will guide each client across the brand’s values and heritage, gaining a strong understanding of the client and their needs and building a profitable, long‑lasting relationship. In partnership with the team, the advisor is responsible for reaching individual results while contributing to the team targets as well.

Responsibilities

• Ensures a unique client experience, creating a long‑lasting relationship, taking care of all phases of the selling ceremony, after‑sales and clienteling activities, providing a warm and welcoming environment.
• Achieves excellent selling performances and results.
• Implements and maintains company visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management.
• Cooperates actively during preparation and execution of inventories.
• Works with the team effectively and enthusiastically, conveying energy and motivation, and being a reliable partner.

Qualifications

• Previous experience in sales roles; experience in structured fashion luxury/retail companies is a plus.
• Previous international experience both in professional and non‑professional contexts.
• Passionate about retail, client‑oriented, and with a commercial mindset.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong interpersonal skills.
• Willingness to evolve in the organisation; willingness to relocate is a plus.
• Fluency in English; proficiency in another language is considered a plus.

Equal Employment Opportunity

.marker> Moncler is an.Advanced equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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