Client Advisor (m/f/d) - Milan via Verri

Job responsibilities

• Your mission • Outgoing, customer-focused, and an intuitive sense for Luxury: as the newest RIMOWA member, you'll strengthen our customer relationships and continue to build them through first-class consultations.
• With individual CRM goals, extensive product and repair training, you shine in all customer interactions - from consultation to sales to small repairs on site.
• The connection to our customers doesn't end when they leave the store - as an after-sales professional, you'll continue to be a professional point of contact for all after-sales topics.
• A travel companion for life - our iconic products are manufactured to the highest quality standards, a demand we also place on our repairs. You will be responsible for first-class processing, from acceptance through communication with the responsible technical team to return to our customers.

Profile

• Your experience and skills We are looking forward to your experience in the luxury sector, but also welcome you as a new starter in our team.
• For advising our international customers, you speak fluent Italian and English; ideally, you have additional language skills.
• The customer experience is important to you - you are passionate about consulting.

Our offer

• Competitive and attractive compensation with an additional profit-sharing system
• Staff discount on our range of RIMOWA products
• An international and exciting environment within the LVHM Group
• Exciting projects and individual career development opportunities

Additional information

• Your future At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future.