Client Advisor

For our Milan boutique in via Montenapoleone, we are looking for a distinguished Client Advisor.

Responsibilities

• Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
• Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience.
• Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures.
• Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization.
• Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the Milanese luxury market.
• Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.

Success Criteria

• Proven experience in luxury retail, demonstrating a strong understanding of the high‑end market.
• Exceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable.
• Extensive knowledge of the Milan area, including local client preferences and luxury market trends.
• Established network of local clients and connections within the Milanese luxury scene.
• Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
• Demonstrated affinity for digital technologies and CRM applications.
• Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods.
• Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills.

Company Culture

• We value freedom, collegiality, loyalty and solidarity.
• We foster empathy, curiosity, courage, humility and integrity.
• We care for the world we live in.

Benefits

• CCNL Commercio.
• Salary Range 29K – 35K€.
• Commission scheme.
• 8€ per Meal Voucher per working day.
• Welfare.