Chief of Staff / Operations Manager
Descrizione dell'offerta
Work directly with the founders and take ownership of the operational backbone of Cyberwave. Shape how the company operates day to day and help turn chaos into leverage as we scale from a small, highly technical founding team into a real company.
We're building Cyberwave at the intersection of robotics, real-time systems, and AI. Our mission is to make AI do dehumanizing work in factories around the world — and we're assembling an A+ team to do it.
As we scale from a small, highly technical founding team into a real company, we're looking for a Chief of Staff / Operations Manager to work directly with the founders and take ownership of the operational backbone of Cyberwave.
This is a senior or strong mid-level role with real autonomy. You will not be "support staff." You will shape how the company operates day to day and help turn chaos into leverage.
In-person team primarily based in Milan and Zurich, with real robots, real deployments, and real impact.
Operations Management Finance & Accounting Logistics & Supply Chain Partner Management Process Design & Automation Procurement Compliance Project Management
Requirements
- Experience operating in fast-moving startups or scale-ups, ideally with hardware, robotics, deep tech, or regulated environments
- Comfortable owning messy problems and turning them into clean systems
- Ability to operate autonomously, make decisions, and push things forward without waiting for perfect information
- Detail-oriented where it matters (finance, logistics, compliance) but pragmatic and execution-focused
- Comfortable working in English in an international, high-talent environment
- Bonus: experience with Italian corporate structures (S.p.A.), hardware logistics, or working closely with technical teams
Responsibilities
- Own and automate core operational processes required for an Italian S.p.A. (accounting workflows, invoicing, expenses, compliance, coordination with accountants and advisors)
- Improve internal reporting, budgeting inputs, and operational visibility for founders
- Plan and execute logistics for robots and hardware: shipping, customs, on-site installation, demos, hackathons, marketing events, and client pilots
- Coordinate timelines across engineering, marketing, and external partners to ensure robots show up, work, and come back safely
- Build repeatable playbooks for demos and field deployments
- Design and implement scalable processes to identify, evaluate, onboard, and manage partners (hardware vendors, software providers, integrators)
- Help formalize contracts, procurement flows, and partner lifecycle management
- Enable the engineering team by coordinating procurement of robots, sensors, lab equipment, tooling, and infrastructure
- Manage insurance, assets, and operational risk related to hardware and field work
- Be the connective tissue between engineering, business, and external stakeholders
What We Offer
Work directly with founders and have real influence on how the company scales
Build the operational foundation of a company working on cutting-edge robotics and AI
High ownership, high trust, and high standards — we hire only A-players
Competitive compensation and meaningful equity
In-person team with real robots, real deployments, and real impact
Ready to Join Our Team?
We'd love to hear from you! When applying, please include:
- Your Github or LinkedIn profile
- 2-3 lines about why you would like to join Cyberwave
Tell us what excites you about this opportunity and how you can contribute to our mission!
#J-18808-LjbffrApprofondimento sul ruolo
Questa posizione di Chief of Staff / Operations Manager rappresenta un'opportunità unica per chi desidera costruire le fondamenta operative di un'azienda in rapida crescita. Lavorerai a stretto contatto con i fondatori per trasformare il caos organizzativo in un vantaggio competitivo, rivestendo un ruolo di reale autonomia e impatto strategico.
Il ruolo
In qualità di Chief of Staff / Operations Manager, avrai la responsabilità di governare l'intera struttura operativa dell'azienda, dalla gestione della finanza e contabilità alla logistica e supply chain. Le tue mansioni spazieranno dal project management al design dei processi, dalla gestione dei partner al procurement e compliance. Si tratta di una posizione senior o strong mid-level che richiede di plasmre concretamente come l'azienda opera quotidianamente, affrontando sfide reali in un ambiente tecnico e in crescita.
Competenze valorizzate
- Esperienza operativa in startup e scale-up in rapida evoluzione
- Gestione della finanza e contabilità aziendale
- Organizzazione della logistica e supply chain
- Design e automazione dei processi aziendali
- Leadership e coordinamento multi-funzionale
Il mercato del lavoro a Milano
Milano rappresenta uno dei principali hub europei per l'innovazione tecnologica e l'imprenditoria, attirando aziende e talenti da settori avanzati come robotica, AI e sistemi real-time. La domanda di figure operative capaci di gestire la crescita in ambienti dinamici e ad alta complessità rimane elevata nel panorama milanese, dove le scale-up ricercano continuamente professionisti con autonomia decisionale e visione strategica.
Domande frequenti
- Quali sono le responsabilità principali di un Chief of Staff / Operations Manager?
- Le responsabilità includono la supervisione delle operazioni quotidiane, la gestione della finanza e contabilità, l'organizzazione della logistica e della supply chain, il design dei processi aziendali, la gestione dei partner strategici e il project management. Questo ruolo è trasversale e richiede di lavorare direttamente con il vertice aziendale per supportare la scalabilità.
- Quali requisiti sono fondamentali?
- È essenziale avere esperienza comprovata in startup o scale-up ad alta crescita, dimostrando capacità di gestire ambienti complessi e in continua evoluzione. Il candidato ideale possiede competenze solide in operations management, finance e una spiccata capacità di problem-solving in contesti incerti.