Chef De Rang / Head Waiter

Il nuovo brand italiano di Hospitality di lusso, Le Graal , ha 3 aperture in programma sul territorio tra 2026 e 2027. Nato con l’obiettivo di creare una collezione di 10 hotel nei prossimi anni, il brand si fonda su una visione audace e inedita dell’ospitalità contemporanea. Gli Hotel si collocano nel segmento 5 stelle lusso con concept differenti e inaspettati e un’attenzione particolare a design, cultura e sensorialità.

Dopo due anni di profonda ristrutturazione, lo storico Hotel Italia ri-apre come l’innovativo Hotel 5 stelle lusso Le Graal , caratterizzato da un design contemporaneo e ricercato, con l’obiettivo di offrire agli ospiti un’esperienza di ospitalità unica e memorabile attraverso un servizio impeccabile, empatico e spontaneo.

Il nostro obiettivo è quello di creare un’atmosfera accogliente e raffinata dove ogni ospite si senta valorizzato e coccolato. L’obiettivo principale del team è quello di eccellere in ogni aspetto dell’esperienza degli ospiti, dalle accoglienze calorose e dall’attenzione personalizzata all’alta qualità e unicità dei servizi di ristorazione e benessere.

Stiamo ricercando amanti della Luxury Hospitality con motivazione alla crescita professionale in HSK, costante attenzione ai dettagli e agli standard del lusso.

Job Description

Chef de rang is a role within the front-of-house staff and plays a crucial role in delivering high-quality service to guests.

Responsibilities

Coordination& team collaboration:

• Oversee the service team and ensure smooth coordination during service hours.
• Assign tasks to other waitstaff and culinary support staff, ensuring that each team member knows their responsibilities.
• Train new waiters staff members on service procedures, menu knowledge, and customer interaction.
• Collaborate with culinary staff and other front-of-house personnel to ensure seamless communication and cooperation

Table Service:

• Responsible for providing excellent and attentive table service to guests.
• Take orders from guests, present menus, and provide recommendations when requested.
• Possess a deep understanding of the menu, including ingredients, preparation methods, and presentation.
• Serve food and beverages promptly and with attention to detail.

Customer Relations:

• Interact with guests in a professional and kindlymanner, addressing any concerns or special requests.
• Ensure that guests have a positive dining experience and address any issues that may arise during their visit.
• Be aware of specials, promotions, and any additional offeringsand promote additional sales through suggestive up-selling techniques.

Ordering and Inventory:

• Assist in managing inventory levels for beverages, glassware, and other service-related items.
• Place orders for supplies as needed, ensuring that there are no shortages during service.

Hygiene and Cleanliness:

• Maintain a clean and organized work area, including dining tables, service stations, and equipment.
• Adhere to hygiene and sanitation standards to ensure a safe and healthy environment.

Qualifications

• Previous experience as a waiter in a luxury hotel or fine-dining restaurant is preferred.
• Knowledge of culinary techniques, food preparation, and food and beverage management.
• Strong interpersonal and communication skills.
• Attention to detail and a commitment to delivering exceptional service.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in multiple languages is considered a plus.
• Availability to work on shifts and on weekends.

The selection will take place after reading the information notice according to Art. 13 EU Reg. 679/2016. Please read it on the website