Descrizione dell'offerta
Responsibilities
The person will join Cassina’s Customer Service team and will be responsible for managing the company’s dealers network, reporting to the Global Customer Service Manage.Activities
- Customer order management activities, with a particular focus on sales support materials, using the company’s ERP system;
- Ensure the preparation and shipment of materials requested by customers through online shipping services;
- Ensure that customers receive an appropriate level of service;
- Monitor and maintain constant communication with customers from the beginning to the completion of each case;
- Management and updating of master data for collection products in preparation for new model launches;
- Maintain a positive and trust-based relationship between the Company and its customers.
Skills And Knowledge
- Strong written and verbal communication skills;
- Excellent interpersonal and organizational abilities;
- Effective time‑and‑priority‑management skills;
- Team‑oriented mindset;
- Problem‑solving attitude;
- Excellent knowledge of the English language;
- Proficiency with the Microsoft Office suite.
Education And Work Experience
- Diploma or degree in Foreign Languages, Marketing, or Economics;
- At least 3 years of similar experience in an international environment;
- Experience in the luxury/design sector is a plus.
We offer a six-months fixed term contract.
Work location
Meda (MB).
Smart Working
1 day per week as per Group Policy
Our company is an equal opportunity employer.
Interested candidates can send their CV with authorization for EU 2016/679 (GDPR).
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