Capital Equipment Service Engineer -Electrophysiology

Job ID: 31153835Posted: Posted 30+ Days AgoStart Date: 2026-06-24Location: Italy - MilanTime Type: Full timeJOB DESCRIPTION:The RoleThis is not a typical field service role.We are looking for a highly adaptable, hands-on Service Engineer to support advanced Electrophysiology capital equipment across Italy and Emerging Markets, with additional exposure across the wider EMEA region.If you enjoy working in different countries, solving complex problems under pressure, and being where you’re needed most — this role offers a unique opportunity to operate at the heart of a truly international service organisation.What Makes This Role DifferentThis is a reactive, SLA-driven service environment.Customer systems are critical — when they go down, you respondPlans will change — often at short noticePreventative maintenance may be interrupted or rescheduledTravel can be dynamic, last-minute, and cross-borderWe are looking for someone who thrives in that reality — not someone who needs a structured, predictable week.Your RegionPrimary focus: Italy & Emerging MarketsFlexible workload split depending on demand)Secondary responsibility: support across wider EMEAYou will be part of a collaborative EMEA team, stepping in wherever support is needed.What You’ll Be DoingInstalling, maintaining, and troubleshooting advanced EP medical systemsSupporting hardware, software, and hospital IT/network connectivityScheduling planned PM work whilst also ready to respond to urgent break/fix situations within SLA timelinesReprioritising your workload based on customer-critical needsTravelling extensively (70%+) across multiple countriesWorking closely with clinical, commercial, and technical teams across the regionWhat We’re Looking ForMindset (Most Important)You stay calm and effective when plans changeYou enjoy problem-solving in unpredictable environmentsYou take ownership and act quickly when customers need supportYou are comfortable working with limited planning and short notice travelYou see disruption as part of the role — not a frustrationExperience & SkillsField service experience (medical devices preferred, but not essential)Strong technical skills (electronics, IT, networking)Confident working in hospital or clinical environmentsAbility to troubleshoot under pressureLanguagesItalian and English requiredAdditional European languages are a strong advantageTravel & LocationBased in Milan or surrounding area (close to a major airport preferred)High travel role (70%+)Regular international travel across Italy, Emerging Markets, and EMEAExpect short-notice travel and dynamic schedulingWho This Role Is Perfect ForEngineers who enjoy variety, travel and international exposurePeople who thrive under pressure and like solving urgent problemsSelf-starters who don’t need rigid structure to performIndividuals motivated by customer impact and critical responseWho This Role Is NOT ForThose who prefer highly structured, predictable schedulesThose who struggle with frequent changes in plansThose who require long lead times for travel and planningWhy Join UsWork on cutting-edge medical technologyBe part of a highly skilled, international teamGain exposure across multiple countries and healthcare systemsPlay a critical role in patient-impacting technology uptimeInterested?If you’re driven by challenge, mobility, and real-world impact, and want a role where no two weeks, we’d love to hear from you.The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted.JOB FAMILY:Field ServicesDIVISION:EP ElectrophysiologyLOCATION:Italy > Milan : Viale Edison 110, Edison Park CentreADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Not Applicable