Business Process Owner - Commercial & Order-to-Cash

Alpinestars is a global leader in performance, protection, and lifestyle apparel, rooted in motorsports and action sports. While our products are trusted by world-class athletes in MotoGP, Formula One, and motocross, we also design and deliver high-quality gear and apparel for a broad range of customers—from professional riders to everyday enthusiasts.

Driven by innovation, engineering excellence, and a deep understanding of performance and design, we continuously push the boundaries of product development.

As part of our next phase of global growth, we are undergoing a large-scale digital transformation focused on modernizing our system landscape, building a scalable enterprise data platform, and redefining our core business processes.

About the Role

We are looking for a Global Business Process Owner – Commercial & Order-to-Cash Transformation to lead the end-to-end transformation of our ERP landscape, with a primary focus on the implementation of Microsoft Dynamics 365 Finance & Operations (D365) .

Own and transform the global Order-to-Cash process across the commercial ecosystem, including CRM, eCommerce, pricing, and customer experience.

You will operate in a truly global environment, collaborating closely with regional teams across Europe, Asia, and the Americas. The role requires aligning diverse market requirements into a standardized global process model while ensuring effective adoption across regions.

Main Responsibilities:

• Design and own the global O2C process blueprint
• Drive innovation in order management, allocation, and fulfillment
• Define customer promise and order orchestration logic
• Collaborate with sales, supply chain, and IT
• Drive global alignment across Europe, Asia, and the Americas

Requirements:

• 5+ years of experience in commercial, order management, or transformation roles
• Fluency in English is a must have (minimum B2+)
• Experience in end-to-end O2C processes
• Experience in transformation programs (ERP, digital, or process)
• Strong understanding of how ERP, CRM, and eCommerce systems support business processes
• Experience with order management and fulfillment processes
• Ability to design scalable commercial processes
• Strong stakeholder management across regions
• Ability to balance customer needs with operational constraints
• Experience in business process modeling and standardization, including the use of BPMN (Business Process Model and Notation) or similar methodologies to design, document, and optimize end-to-end processes.

Nice to Have:

• Experience with Dynamics 365
• Experience in apparel, retail, or consumer goods

Why should you choose us?

If you want to be the heart of a global transformation program, working closely with senior leadership and C‑level stakeholders to influence strategic decisions and shape how the company will operate over the next decade. In this high‑visibility role, you will contribute to redefining processes, modernizing the organization, and building future‑ready capabilities, all while thriving in a fast‑paced, international environment where your work will have a significant and lasting impact.

Location: Asolo (TV)