Breakfast Manager

Overview

San Clemente Palace Venice is a five-star luxury urban resort located on a private island, just ten minutes from Piazza San Marco via complimentary boat. With the San Clemente Church, top-notch event spaces, award-winning dining, spa, pool, sports facilities and a Kid’s Club, unforgettable experiences await our Guests in the number #1 Hotel in Venice and #20 in the world as awarded in 2025.

JOB TITLE: Breakfast Manager

DEPARTMENT: Food & Beverage

REPORTS TO: Food & Beverage Manager

NATIONALITY: Eligible for a working permit in Italy

LANGUAGE: Ability to work and communicate in a multinational environment: Italian – excellent oral and written skills; English – excellent oral and written skills; Additional language – beneficial

Note: The role is for the 2026 season, from April to the end of October.

Responsibilities

• Oversee daily breakfast service operations, ensuring seamless execution and adherence to SCP service standards
• Lead, train, and motivate the breakfast team, fostering a culture of excellence and accountability
• Manage staff scheduling, performance evaluations, and professional development initiatives
• Maintain strict food safety, hygiene, and sanitation standards in compliance with local and international regulations
• Monitor food costs, inventory levels, and portion control to optimize profitability without compromising quality
• Coordinate effectively with kitchen, housekeeping, and front-of-house teams to deliver exceptional guest experiences
• Analyze guest feedback and implement improvements to enhance service quality and satisfaction
• Address guest concerns and complaints professionally and promptly, ensuring resolution and satisfaction
• Develop and implement breakfast menus that reflect local preferences and seasonal offerings
• Track and report on key performance metrics, including guest satisfaction scores and operational efficiency
• Ensure compliance with all health, safety, and labor regulations specific to Italy
• Participate in staff training programs and maintain high standards of customer service excellence

Qualifications

• Minimum 3 years of food and beverage management experience in a luxury hospitality environment
• Proven track record of leading and developing high-performing teams
• Strong knowledge of food safety standards, health codes, and sanitation protocols
• Demonstrated expertise in budget management, cost control, and financial analysis
• Excellent communication and interpersonal skills with the ability to motivate and inspire staff
• Customer-focused mindset with a commitment to delivering exceptional guest experiences
• Proficiency in hospitality management systems and point-of-sale technology
• Strong organizational and time management skills with the ability to multitask in a fast-paced environment
• Ability to work flexible hours, including early mornings and weekends as required
• Experience in menu planning and food cost optimization
• Proficiency in Italian and English; additional language skills are advantageous
• Demonstrated problem-solving abilities and sound decision-making skills