Back Office Gaming Support Specialist

Description *Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.

We arelooking for passionate

Back Office Gaming Support Specialists

with German to join our Game Support Team - get the job you will enjoy! A typical day:

Assist our players with any issues they might experience or report

Focus on the player and provide the ultimate player experience

Listen to the voice of the players and communicate it further to the appropriate teams

Work with our team to improve our processes

If you have:

Fluency in

German

and a good command of

English

Gaming experience - you have played games and you can relate to a player's concept, community, and mindset

Player empathy and understanding a player's perspective when tackling their issues

Understanding of Player Support

Desire to help the players as best as possible and to contribute to the team's success

We Offer:

Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs

21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

More than fifty benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

For applications or inquiries Please contact me at [email protected]

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