Auditor Automotive (English Language)

Professional Solutions, an Adecco Group company, is looking for two highly qualified and motivated professionals to join our client's team. This is a fantastic opportunity to work in the automotive industry and contribute to the success of a leading company.

The Warranty Auditor is responsible for reviewing, verifying, and auditing warranty claims submitted by dealership departments to ensure compliance with warranty policies and internal guidelines.

Key Responsibilities

• Audit warranty repair orders and claims to ensure accuracy and completeness
• Verify proper documentation including technician notes, diagnostic results, parts usage, and labor times
• Ensure compliance with manufacturer warranty policies and procedures
• Identify discrepancies, errors, or potential fraudulent claims

Qualifications

• High school diploma or equivalent (bachelor’s degree in Business, Automotive Management, Engineering, or related field degree preferred)
• 2+ years of experience in warranty administration, audit, or dealership aftersales operations
• Strong knowledge of manufacturer warranty guidelines
• Strong analytical and detail-oriented skills
• Excellent communication and organizational skills
• Ability to work independently and meet deadlines
• Experience working within multi-country or regional structures preferred
• Fluency in English required; additional European languages are an advantage

Preferred Skills

• Experience with automotive warranty auditing
• Understanding of automotive repair operations
• Proficiency in Microsoft Excel and reporting tools
• Strong problem-solving ability

Working Conditions

• Hybrid work environment combining office-based (Turin) and remote work
• Preferred region: Lombardia, Piemonte
• Frequent travel required across various European countries to conduct on-site audits and dealership assessments
• Regular collaboration with dealership service departments and management teams
• Standard business hours with flexibility required to accommodate travel schedules and audit timelines