Associate Field Service Specialist

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till: Service Sales Manager.

Your role and responsibilities

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility. This role contributes to the Motion Business Area – Service Division in Italy . The work model for this position is onsite.

• Performing field service tasks related to predictive and preventive maintenance on low‑voltage motors.
• Conducting vibration analysis and current spectrum diagnostics to identify potential failures and optimize motor performance.
• Preparing material lists and ensuring all necessary parts and tools are available and meet quality standards.
• Executing service activities with a first‑time‑right approach, ensuring timely and high‑quality delivery.
• Documenting service activities and preparing customer reports for validation and signature.

Qualifications for the role

• Background as an Electrotechnical, Electrical, or Mechanical Technician (Diploma or equivalent).
• You have 2+ years of experience in field service or maintenance of electrical/mechanical systems, preferably in industrial environments.
• Familiarity with diagnostic tools and platforms for motor analysis.
• You are passionate about problem‑solving, customer satisfaction, and continuous improvement.
• Fluent in Italian and proficient in English (spoken and written).
• Willingness to travel across Italy and abroad.

Benefits

• Competitive compensation : Attractive salary packages and performance bonuses.
• Corporate welfare : Access to a wide range of services and personal well‑being support.
• Career development : Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Flexibility and work‑life balance : Flexible working hours, hybrid work options, and a strong focus on work‑life integration.
• Employee Support : free services like psychological help, wellness coaching, and emotional support for employees and their families.
• Parental Leave : at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.
• Meal allowance : Access to canteen is provided to support daily lunch expenses.