Assistant Retail Assistant

Onitsuka Tiger is excited to announce the opening of its new flagship boutique in Milan Piazza Liberty , and we are currently looking for passionate and service-driven Sales Assistants (Client Advisors) to join this exciting new chapter.
Founded in 1949, Onitsuka Tiger began as a pioneering sports footwear brand. Through decades of innovation, craftsmanship, and creative evolution, the brand reinvented itself in 2002 as a fashion-led label distinguished by its sophisticated urban aesthetic.
Today, Onitsuka Tiger continues its transformation into a premium fashion house, where luxury is defined not by price, but by heritage, artisanal quality, meticulous detailing, and an elevated client experience.
As a Sales assistant, you will embody the Onitsuka Tiger premium experience by delivering world-class service, nurturing long-term relationships, and representing our heritage with elegance and expertise. You will contribute to the store’s operational excellence while reflecting the highest standards of luxury retail.
CLIENT EXPERIENCE & SALES EXCELLENCE
Welcome each guest with warmth, presence, and professionalism, offering a tailored and memorable luxury experience.
Demonstrate expert knowledge of the brand’s history, craftsmanship, materials, and aesthetic codes.
Provide personalised styling advice, sharing insights on fashion trends and full looks (footwear & apparel).
MERCHANDISING & STORE PRESENTATION
Ensure impeccable visual merchandising, maintaining premium standards aligned with brand guidelines.
Guarantee perfect stock availability on the shopfloor through proactive replenishment.
Support weekly floor moves and seasonal visual changes, ensuring the boutique consistently reflects the brand universe.
Execute all stockroom tasks with precision: deliveries, unpacking, labelling, stock organisation, and inventory management.
Maintain a clean, efficient, luxury-standard back-of-house environment.
Process transactions with accuracy and professionalism, following all cash desk procedures, opening/closing protocols, and POS operations.
DAILY STORE TASKS & PREMIUM BOUTIQUE UPKEEP
Maintain boutique cleanliness, ambiance, and overall environment throughout the day (clean surfaces, fitting rooms, display checks).
Guarantee product care and presentation (steaming apparel, cleaning footwear, checking defects).
Assist in boutique maintenance reporting (lighting, fixtures, visual elements).
Contribute actively to store morning briefs, daily task assignments, and end-of-day wrap-ups.
TEAMWORK, COMMUNICATION & BRAND AMBASSADORSHIP
Embody Onitsuka Tiger’s values, promoting diversity, inclusion, and cultural respect at all times.
Uphold grooming and uniform standards that reflect the premium nature of the brand.
Follow company guidelines regarding loss prevention and boutique security.
Strong team spirit with a luxury customer mindset.
Ability to thrive in a fast-paced luxury retail environment and multitask efficiently.
Solid understanding of POS systems and retail operations.
Sales-driven approach, with persuasive and advisory abilities.
Fluency in English; additional languages appreciated.
Career development pathways within a growing premium fashion brand.
~ Tailored on-the-job training programs to enhance your retail and product expertise.
~ 50% employee discount on Onitsuka Tiger & ASICS collections.

Become part of a brand where tradition meets innovation, where craftsmanship meets contemporary design, and where your passion can truly shine.
Apply now and elevate your career in luxury retail with Onitsuka Tiger.