Assistant Restaurant Manager

Il nuovo brand italiano di Hospitality di lusso, Le Graal , ha 3 aperture in programma sul territorio tra 2026 e 2027. Nato con l’obiettivo di creare una collezione di 10 hotel nei prossimi anni, il brand si fonda su una visione audace e inedita dell’ospitalità contemporanea. Gli Hotel si collocano nel segmento 5 stelle lusso con concept differenti e inaspettati e un’attenzione particolare a design, cultura e sensorialità.

Dopo due anni di profonda ristrutturazione, lo storico Hotel Italia ri-apre come l’innovativo Hotel 5 stelle lusso Le Graal , caratterizzato da un design contemporaneo e ricercato, con l’obiettivo di offrire agli ospiti un’esperienza di ospitalità unica e memorabile attraverso un servizio impeccabile, empatico e spontaneo.

Il nostro obiettivo è quello di creare un’atmosfera accogliente e raffinata dove ogni ospite si senta valorizzato e coccolato. L’obiettivo principale del team è quello di eccellere in ogni aspetto dell’esperienza degli ospiti, dalle accoglienze calorose e dall’attenzione personalizzata all’alta qualità e unicità dei servizi di ristorazione e benessere.

Stiamo ricercando amanti della Luxury Hospitality con motivazione alla crescita professionale in HSK, costante attenzione ai dettagli e agli standard del lusso.

Overall

As a key figure in the Food & Beverage team, the Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the hotel's signature dining outlet. With a passion for service and attention to detail, this role helps ensure that every guest experience is seamless, elegant, and unforgettable. The Assistant Restaurant Manager plays a hands-on role in team supervision, service coordination, and guest interaction, contributing to the excellence and reputation of the restaurant and the hotel overall.

Key Responsibilities

- Support the Restaurant Manager in all aspects of restaurant operations, ensuring a smooth and efficient service during all shifts.

- Lead and supervise the service team, ensuring alignment with brand standards and a guest-centric approach.

- Assist in staff scheduling, daily briefings, and team development, fostering a positive and high-performing environment.

- Monitor guest satisfaction, respond promptly to feedback or concerns, and ensure follow-up actions.

- Collaborate with the kitchen and sommelier team to ensure seamless coordination between service and culinary delivery.

- Contribute to the creation of memorable dining experiences through personalized attention and elegant interaction.

- Ensure compliance with health and safety regulations, hygiene standards, and internal policies.

- Support inventory management, cost control, and ordering processes.

- Participate in training programs, performance reviews, and staff onboarding as needed.

- Promote a culture of excellence, discretion, and continuous improvement within the team.

Qualifications

- Degree or diploma in Hospitality Management or related field.

- Previous experience (minimum 2–3 years) in a supervisory or assistant manager role within upscale or fine dining restaurants, preferably in luxury hotels.

- Strong leadership, communication, and team-building skills.

- Excellent knowledge of service techniques, food and wine pairing, and luxury hospitality etiquette.

- Fluency in Italian and English is required;
additional languages are a plus.

- Confidence in using restaurant POS systems and Microsoft Office tools.

- Customer-oriented attitude, with impeccable presentation and a refined sense of hospitality.

- Flexibility to work evenings, weekends, and holidays as needed.

- Legal right to work in Italy.

The selection will take place after reading the information notice according to Art. 13 EU Reg. 679/2016. Please read it on the website