Assistant Restaurant Manager
Descrizione dell'offerta
Location: Le Graal Cortina, Luxury Hotel, Cortina d’Ampezzo, Italy
Reports to: Restaurant Manager
About Le Graal Cortina
Le Graal Cortina is a prestigious 5-star luxury hotel, Leading Hotel of the World, opening soon in Cortina d’Ampezzo — a world-class destination in the Dolomites. Dedicated to excellence, creativity, and unforgettable guest experiences, our culinary philosophy blends local Alpine traditions with refined international cuisine.
This 5-star luxury hotel, featuring a contemporary and sophisticated design, aims to offer guests a unique and memorable hospitality experience through impeccable, empathetic, and spontaneous service. The goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered. The primary objective of the team is to excel in every aspect of the guest experience—from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services.
Job Description
As a key figure in the Food & Beverage team, the Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the hotel's signature dining outlet. With a passion for service and attention to detail, this role helps ensure that every guest experience is seamless, elegant, and unforgettable. The Assistant Restaurant Manager plays a hands-on role in team supervision, service coordination, and guest interaction, contributing to the excellence and reputation of the restaurant and the hotel overall.
Key Responsibilities
• Support the Restaurant Manager in all aspects of restaurant operations, ensuring a smooth and efficient service during all shifts.
• Lead and supervise the service team, ensuring alignment with brand standards and a guest-centric approach.
• Assist in staff scheduling, daily briefings, and team development, fostering a positive and high-performing environment.
• Monitor guest satisfaction, respond promptly to feedback or concerns, and ensure follow-up actions.
• Collaborate with the kitchen and sommelier team to ensure seamless coordination between service and culinary delivery.
• Contribute to the creation of memorable dining experiences through personalized attention and elegant interaction.
• Ensure compliance with health and safety regulations, hygiene standards, and internal policies.
• Support inventory management, cost control, and ordering processes.
• Participate in training programs, performance reviews, and staff onboarding as needed.
• Promote a culture of excellence, discretion, and continuous improvement within the team.
Qualifications
• Degree or diploma in Hospitality Management or related field.
• Previous experience (minimum 2–3 years) in a supervisory or assistant manager role within upscale or fine dining restaurants, preferably in luxury hotels.
• Strong leadership, communication, and team-building skills.
• Excellent knowledge of service techniques, food and wine pairing, and luxury hospitality etiquette.
• Fluency in Italian and English is required; additional languages are a plus.
• Confidence in using restaurant POS systems and Microsoft Office tools.
• Customer-oriented attitude, with impeccable presentation and a refined sense of hospitality.
• Flexibility to work evenings, weekends, and holidays as needed.
• Legal right to work in Italy.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work in a prestigious luxury environment with world-class standards.
- Creative freedom and involvement in menu development.
- Career growth and professional development opportunities.
- Accommodation and meals included
- All year position