Assistant Manager - Customer Interaction Suite

Experteer Overview

In this role you will design, deploy, and monitor scalable AWS-based infrastructure while shaping DevOps practices. You collaborate with cross-functional teams to implement CI/CD and ensure robust monitoring across on-prem, private, and public cloud environments. You’ll drive automation, governance, and release management to support rapid, reliable software delivery. This position offers the opportunity to influence cloud architecture and SDLC tooling in a large, innovation-focused telecom setting.

Retribuzione / Benefits

• Implement, maintain, and monitor AWS infrastructure and services
• Design and improve CI/CD pipelines and deployment strategies across environments
• Develop automation frameworks for automatic code deployment and configuration management
• Assist development teams with deployment planning, capacity planning, and release management
• Perform POC projects for CI/CD improvements focusing on performance and cost optimization
• Ensure proper monitoring, alerting, and governance for cloud-based and hybrid architectures
• Handle troubleshooting procedures and system maintenance
• Support SDLC tooling integration (Jenkins, Argo CD, SonarQube, etc.) and infrastructure as code

Responsabilità

• Experience building cloud infrastructures in AWS with governance
• Strong knowledge of AWS services (CloudFront, ALB, S3, EKS, EC2, CloudFormation, VPC, IAM, API Gateway, Direct Connect, RDS, KMS)
• Linux (CentOS/RedHat) and Windows OS experience
• Docker and Kubernetes (pods, services, namespaces, autoscaling, Helm, Vault, service mesh)
• CI/CD tools and integrations (Jenkins, GitHub Actions, Argo CD, Terraform, CloudFormation, Repositories like GitLab/GitHub, Ansible)
• Automated testing integration and unit testing
• Experience with release and patch management, SDLC automation
• Networking knowledge (DNS, WAF, SG, NACL) and security aspects (SSL/TLS, VAPT)
• Scripting (Shell, JavaScript, PowerShell)
• Bachelor in Computer Science and 4-5 years in development/engineering