Assistant Director of Food And Beverage

Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.

The hotel has won the award for the World’s Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel.

Park Hyatt’s expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology.

Report to: Director of Food and Beverage

Main Duties and Responsibilities

Operational:

• Check daily operations in all outlets
• Ensure standard service
• Meet daily according to the HoD agenda
• Ensure calendar of daily checks and programs
• Ensure policies & procedures for operational actions
• Ensure the monthly outlet inventory (Capex – Opex)
• Ensure events calendar (Fashion, Furniture, Christmas, Easter)
• Ensure action plans
• Plan and lead weekly meetings

Administrative & Purchasing:

• Ensure all outlet procedures in purchasing program requisitions
• Improve administrative standards in payments (all outlets)
• Ensure Micros team program and QR code menu
• Ensure Food & Beverage menu engineering
• Ensure waste F&B program
• Improve IT program roles for all HoDs
• Ensure action plans

Financial & IT:

• Ensure check & analysis of daily revenue
• Ensure weekly & monthly analysis
• Ensure sharing of the monthly budget results
• Ensure and improve IT programs & policies
• Ensure roles for all departments (HR – DoF – GM – IT)
• Ensure P&L program
• Ensure action plans
• Ensure cost savings
• Ensure F&B cost control
• Assist F&B Directors in budget and reforecast

People & Hr :

• Ensure roster to HR & web portal
• Ensure vacancy planning with HoDs
• Organize meetings & agenda with HoDs
• Staff training & recognition programs with HoDs
• Ensure HR policy programs with HoDs

Strategic & Marketing:

• Ensure planning of events in all outlets
• Ensure competitor analysis twice per year
• Ensure promoted events in P&L
• Ensure promoted offers in beverage proposals
• Assist F&B Directors in strategic choices
• Assist F&B Directors in business planning
• Assist F&B Directors in relationships

Benefits

Hyatt offers a great range of benefits, including:

- 12 free nights per year of service across Hyatt Hotels worldwide

- Employee and Friends & Family rates across Hyatt Hotels worldwide

- Dry cleaning of business clothes

- Complimentary meals on duty

- Continuous learning & development opportunities

- Staff celebrations

- Welfare plan

- Coverage of public transportation costs – ATM Milano