AREA MANAGER

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• Oversee overall store operations within the assigned region, ensuring all stores comply with company standards and processes.
• Develop and implement regional operational plans, sales targets, and growth strategies aligned with company objectives.
• Monitor and analyze store performance metrics such as sales data, customer traffic, and conversion rates to drive target achievement.
• Identify business issues and propose optimization solutions to continuously improve regional profitability.
• Guide and supervise stores in executing product displays, promotional campaigns, inventory control, and service standards.
• Conduct regular store visits to evaluate operational performance and provide on-site coaching and corrective measures.
• Recruit, train, and manage store managers, building an efficient and results-driven regional operations team.
• Establish talent development pipelines and promote internal advancement of store management personnel.
• Enhance customer satisfaction by monitoring service quality and ensuring a consistent and positive brand image.
• Handle major customer complaints and emergency incidents; collect frontline feedback and participate in strategy refinement.

Job Requirements :

• Education : Bachelor’s degree or above, preferably in Business Administration, Marketing, Retail Management, or related fields.
• Experience : Minimum 5 years of operational management experience in the retail industry, including at least 2 years in a regional management role.
• Industry Background : Familiar with retail operations in sectors such as FMCG, fashion, 3C electronics, beauty, or household products.
• Analytical Skills : Strong data analysis skills with the ability to drive decision-making based on performance metrics.
• Leadership : Proven leadership, organizational, and team-building capabilities.
• Result-Oriented : Highly goal-driven, resilient under pressure, and capable of executing in a fast-paced environment.
• Travel Requirements : Willingness to travel frequently within the region or take on site-based management.
• Technical Skills : Proficient in office software and retail systems such as ERP, CRM, and POS.