Application Support Specialist (L2) — Root-Cause Focus

A growing SaaS company in Tivoli, Italy, is seeking an Application Support Specialist (L2) to join their technical support team. The role requires investigating escalated incidents, identifying root causes, and implementing permanent fixes. Ideal candidates will have strong SQL expertise, excellent problem-solving skills, and fluent English. This is an entry-level, full-time position with opportunities for growth in a dynamic environment.
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