AI Software Engineer
Descrizione dell'offerta
Location: Milan (Hybrid, 2–3 days/week)
Type: Full-time
About Shop Circle
Shop Circle is an AI-first technology company that acquires and scales mission-critical B2B software businesses globally.
We serve 200,000+ businesses across diverse verticals, focusing on high-retention, deeply embedded software with strong cash generation.
Our model is simple but powerful: acquire high-quality SaaS companies and accelerate their growth through a centralized AI platform—driving both revenue expansion and operational efficiency.
We operate as long-term owners, continuously improving products through applied AI.
The Role
We’re hiring an AI Software Engineer to bring AI into real-world production across multiple products and business units.
This is not a research role. It’s about shipping .
You’ll operate at the intersection of AI systems, software engineering, and business impact —working closely with product leaders, operators, and our central AI team to identify high-leverage opportunities and turn them into production-grade solutions.
If you’re excited by taking ideas from prototype into production, and with measurable ROI , this role is built for you.
What You’ll Do
- Design, build, and deploy AI-powered features end-to-end across our product portfolio
- Work with LLMs, RAG pipelines, and agent-based systems in production environments
- Implement guardrails (validation, error handling, fallbacks, human-in-the-loop flows)
- Set up monitoring and observability to continuously improve system performance
- Evaluate and optimize systems for accuracy, latency, and cost
- Improve prompts, retrieval strategies, and model behavior through structured experimentation
- Collaborate cross-functionally with product, engineering, and business teams
- Contribute to reusable AI components and shared infrastructure
What We’re Looking For
- 3–6 years of experience in Software Engineering with a track record of building and maintaining production systems at scale
- Strong Python skills with experience in building and deploying robust backend services and APIs
- Hands-on experience with LLMs, RAG pipelines, and backend systems
- Proven track record of taking systems from prototype to production
- Strong judgment in balancing speed, quality, and scalability
- Strong academic background in Technology related field
- Excellent communication in English, primary language across the business
Nice to Have
- Experience with evaluation frameworks and benchmarking
- Familiarity with vector databases (e.g. Pinecone, Chroma)
- Experience with monitoring and observability tools
- Frontend experience (JavaScript / TypeScript)
- Experience optimizing systems for latency and cost
- Exposure to business metrics and ROI-driven decision making
Why Shop Circle
- Work across a diverse portfolio of SaaS products
- Build AI systems with direct, measurable business impact
- High ownership, low bureaucracy, fast execution
- Collaboration with a central AI team shaping company-wide strategy
- Competitive compensation and strong growth trajectory