AI Sales Process Automation Specialist

Spoki · San Vito dei Normanni, Puglia, Italia ·


Descrizione dell'offerta

Why This Role is Groundbreaking

This is not your typical sales ops or automation position — it’s a brand-new role on the market, built for those who want to be on the frontlines of the future of work. Here, you won’t just run processes — you’ll invent them, revolutionize them, and make them run with the power of AI.

If you see a repetitive process and immediately think “this should be automated,” if you love experimenting and pushing the limits of what AI can do — you’re exactly who we’re looking for.

What You’ll Do

  • Design and orchestrate intelligent workflows: create and manage AI-powered processes that engage leads, follow up, and keep the sales pipeline running smoothly.
  • Connect the dots across the business: ensure every step of the sales process works seamlessly together — from lead capture to follow-ups — with minimal manual work.
  • Continuously innovate: experiment, optimize, and find new ways to save time, reduce errors, and increase conversion rates.
  • Work closely with leadership: align weekly on priorities, report results, and pitch new ideas to push the business forward.

Key Responsibilities

  • Map sales processes end-to-end (lead capture → qualification → nurture → handoff → post-sale) and identify automation opportunities.
  • Build, maintain, and monitor workflow automations integrated with the CRM and GTM stack.
  • Design AI-assisted touchpoints (email drafts, smart follow-ups, call/voice actions, lead enrichment) and implement prompt/chain logic.
  • Set up data flows, webhooks, and API connections between CRM, marketing tools, forms, and data sources.
  • Own lead routing, SLAs, deduplication, data hygiene, and enrichment rules to keep the pipeline healthy.
  • Run A/B tests and experiments; define success metrics and iterate based on conversion and cycle-time improvements.
  • Create dashboards and recurring reports for leadership (pipeline velocity, reply rates, booked meetings, CAC-relevant metrics).
  • Document processes clearly and create playbooks so GTM teams can self-serve.
  • Ensure compliance with privacy and security best practices (GDPR, consent, opt-out flows).
  • Provide enablement/training to sales, marketing, and ops on new automations and tooling.

Who we’re looking for

  • Fluent in English; Italian is a strong plus.
  • A visionary who believes AI can transform business operations.
  • Endlessly curious, eager to explore, test, and connect systems.
  • Detail-obsessed, ensuring automation brings precision, not chaos.
  • Creative and bold, challenging the status quo with unconventional solutions.
  • Autonomous but aligned, able to prioritize, execute, and deliver without constant supervision.

What We Offer

  • Competitive salary aligned with your skills, impact, and experience.
  • Growth opportunities via a horizontal leveling system that expands scope without bureaucracy.
  • Cutting-edge environment that truly invests in AI and experimentation.
  • Influence and ownership to shape a role that didn’t exist before and set the standard for others.

Our Hiring Process

First step: Introductory call to get to know each other.

Second step: Technical interview to assess your skills and approach.

Final step: Interview with the CEO and key managerial figures, preferably onsite.

Candidatura e Ritorno (in fondo)