AI-First Customer Operations Leader

Musixmatch in Bologna is looking for a leader in customer operations to manage a team and optimize customer interactions using AI-driven workflows. The role demands over 10 years of experience in customer operations, ensuring seamless operations and high customer satisfaction across various platforms. The ideal candidate should have a background in implementing AI solutions in customer support. The company offers a flexible working environment and a competitive salary between €60,000 and €90,000, commensurate with experience.
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