AI Engineer - Travel Automation

Overview

Artificial Intelligence Engineer role with focus on travel industry. The position involves analyzing processes, automating workflows, and developing AI solutions to handle inquiries, bookings, and customer support.

Responsibilities

• Analyze processes and identify automation opportunities in the travel sector.
• Develop and train machine learning and NLP models for handling requests, bookings and customer assistance.
• Implement multi-step reasoning logic (e.g., train class selection, adherence to company policies, cost optimization).
• Integrate AI algorithms with existing systems (CRM, booking platforms, chatbots, payment systems).
• Collaborate with product, engineering and operations teams to define technical requirements and KPIs.
• Monitor, maintain and optimize AI solutions in production.
• Design and develop LLM agents that, from business rules and user preferences, generate complete travel proposals.
• Integrate the system with external APIs (e.g., train schedules, flight availability) and with internal SQL databases.

Requisiti

• Laurea in Informatica, Ingegneria o discipline affini.
• Esperienza con Large Language Models (OpenAI, Anthropic, LangChain, LlamaIndex o simili).
• Buona conoscenza di Python e dei principali framework per LLM agents.
• Esperienza in integrazione di API e query SQL su database relazionali.
• Capacità di modellare regole e vincoli complessi in logiche di automazione.

Nice to have

• Conoscenza di architetture per retrieval-augmented generation (RAG).
• Esperienza con orchestrazione di workflow (es. Airflow, Temporal).
• Esperienza nel settore travel / mobility.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries: Travel Arrangements

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