Account Manager - Salerno

Account Manager – Salerno Our Account Management team oversees our restaurant business brand relationships. As Deliveroo continues to grow, we become a major revenue channel for restaurants – aside from providing the best support, we are restaurant consultants who use data‑driven insight and industry knowledge to lead our partner restaurants' growth.

The AM is focused on the relationship with the network on the Italian market, working with other internal departments (marketing, operations, product) to offer the best consultancy service to our top brands. The Account Manager team is a passionate, dynamic group of team players that work well together and are great at building relationships.

Responsibilities

Manage a portfolio of restaurant brands to build lasting relationships with the network.

Monitor and analyse performance, share insights with partners, and identify opportunities to improve metrics and partner satisfaction.

Negotiate contract terms and conditions in line with company goals and partner mix to increase supply quality and improve financial performance and consumer value proposition.

Plan portfolio strategy to increase performance, financials and loyalty, impacting both absolute metrics and relative ones such as market share.

Control portfolio P&L, identifying opportunities and risks.

Qualifications

At least 3 years of experience in account management or sales.

Knowledge of P&L and strong negotiation skills.

Experience creating long‑term relationships.

Demonstrated experience using tools and related project‑management applications to guide best practice.

Experience in horeca, restaurants or the food market is a plus.

Fluency in English is a plus.

Benefits

Make a visible impact every day

– your work directly improves experiences for customers, partners and riders.

Learn fast in an entrepreneurial environment

– work close to the market with autonomy, pace and real responsibility.

Build a career, not just a role

– stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture

– collaborative, values‑driven teams that support how you work best.

Company Information Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt, unlocking new possibilities as one global team.

At Deliveroo we believe in diversity, equity and inclusion. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.

If you have a disability or long‑term health condition and need support to apply for this role, or require reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

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