Descrizione dell'offerta
Founded in November 2018 from the dream of two friends to “nourish the world with positivity and wellness,” Poke House is the category leader in fast-casual poke restaurants, serving its fresh and colorful bowls in over 120 Houses across seven countries (Italy, the United Kingdom, Spain, France, Portugal, Romania, Belgium and in the United States through a partnership with Sweetfin), as well as in other markets already set for expansion.
Offering a purchasing experience that merges online convenience with modern dining, Poke House connects the digital and physical worlds.
We are looking for a commercially sharp and analytically minded Account Manager to join our team. You will work across our international markets on all things related to digital platform revenues, combining analytical rigour with operational ownership. This is a dual-facing role: on one side, you will manage relationships with third-party food delivery platforms across multiple markets; on the other, you will take direct ownership of our owned digital channels, from promotional strategy to revenue management and performance reporting.
Commercial negotiation: Lead negotiations on contracts, marketing agreements, and financial termswith the goal of improving revenue, margins, and overall partnership value.
Performance analysis: Monitor and analyse partner performance metrics; translate data into clear insights that guide both internal decisions and partner conversations.
Develop and execute account strategies that grow market share, improve financial performance, and strengthen competitive positioning.
Across both areas, you will collaborate closely with Marketing, Operations, Finance, and other teams to implement tailored solutions and ensure commercial objectives are met.
Owned Channels & Digital Operations
Take full responsibility for our owned digital channels: promotional calendar, revenue targets, margin management, and performance reporting.
Partnerships & project management: Manage digital partnerships and lead owned-channel initiatives end-to-end, from brief to delivery, ensuring timelines and KPIs are consistently met.
Map and analyse existing data flows and internal communication processes; Build and maintain reliable reporting that supports internal decision-making and structured reviews with senior stakeholders.
2–4 years of experience in account management, commercial roles, or business consultancy, ideally within a fast-paced, data-driven environment (marketplace, e-commerce, food delivery, FMCG, travel, or similar).
~ Demonstrated ability to manage commercial relationships and lead negotiations with measurable outcomes.
~ Strong analytical skills: comfortable working with data, building reports, and turning numbers into business narratives.
~ Solid organisational skills: able to manage multiple accounts and projects simultaneously, balancing strategic thinking with hands-on execution.
~ Fluent in Italian and English (written and spoken).
Experience with process mapping, workflow optimization, or automation tools (no-code or otherwise).
Familiarity with CRM tools or BI platforms.
198 of April 11, 2006, “Equal Opportunities Code for Men and Women,” and to individuals of all ages and nationalities, pursuant to EU Directive 2000/78/EC on equal treatment in employment
Offering a purchasing experience that merges online convenience with modern dining, Poke House connects the digital and physical worlds.
We are looking for a commercially sharp and analytically minded Account Manager to join our team. You will work across our international markets on all things related to digital platform revenues, combining analytical rigour with operational ownership. This is a dual-facing role: on one side, you will manage relationships with third-party food delivery platforms across multiple markets; on the other, you will take direct ownership of our owned digital channels, from promotional strategy to revenue management and performance reporting.
Commercial negotiation: Lead negotiations on contracts, marketing agreements, and financial termswith the goal of improving revenue, margins, and overall partnership value.
Performance analysis: Monitor and analyse partner performance metrics; translate data into clear insights that guide both internal decisions and partner conversations.
Develop and execute account strategies that grow market share, improve financial performance, and strengthen competitive positioning.
Across both areas, you will collaborate closely with Marketing, Operations, Finance, and other teams to implement tailored solutions and ensure commercial objectives are met.
Owned Channels & Digital Operations
Take full responsibility for our owned digital channels: promotional calendar, revenue targets, margin management, and performance reporting.
Partnerships & project management: Manage digital partnerships and lead owned-channel initiatives end-to-end, from brief to delivery, ensuring timelines and KPIs are consistently met.
Map and analyse existing data flows and internal communication processes; Build and maintain reliable reporting that supports internal decision-making and structured reviews with senior stakeholders.
2–4 years of experience in account management, commercial roles, or business consultancy, ideally within a fast-paced, data-driven environment (marketplace, e-commerce, food delivery, FMCG, travel, or similar).
~ Demonstrated ability to manage commercial relationships and lead negotiations with measurable outcomes.
~ Strong analytical skills: comfortable working with data, building reports, and turning numbers into business narratives.
~ Solid organisational skills: able to manage multiple accounts and projects simultaneously, balancing strategic thinking with hands-on execution.
~ Fluent in Italian and English (written and spoken).
Experience with process mapping, workflow optimization, or automation tools (no-code or otherwise).
Familiarity with CRM tools or BI platforms.
198 of April 11, 2006, “Equal Opportunities Code for Men and Women,” and to individuals of all ages and nationalities, pursuant to EU Directive 2000/78/EC on equal treatment in employment