Account Manager - Firenze

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

ð Our culture and strong values.

ðª Our career development philosophy.

ð Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes .And this is where your ride starts.

Your Mission

You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.
Please note that this job opportunity is Florence office based.

The Journey

• Have full ownership of the business in Florence, managing a 360º portfolio of Top Partners in Florence
• Build and nurture strong, trust-based relationships with Top Partners, becoming their go-to person for strategic growth
• Understand your Partners’ objectives and challenges to offer insightful, data-backed advice that delivers tangible results.
• Leverage data-driven insights to impact growth and profitability for both Partners and Glovo
• Define and execute the long-term strategy for the city across Growth, Promotions, Advertising and Operations, ensuring sustainable business performance
• Collaborate cross-functionally with Operations, Marketing, Corporate and Customer Service teams to design and implement tailored solutions that address Partners’ needs.
• Be informed, get involved and make things happen — always with a doer attitude and a bias for action.

What You Will Bring to the Ride

• 1+ year of experience in Account Management or Business Development, ideally within fast-paced environments such as startups, top consulting firms, or tech companies.
• Persuasive in the most pleasant way — you can sell anything that brings real value to Customers, Partners, and the Glovo platform.
• Excellent communication and influencing skills — assertive yet empathetic, always able to drive alignment with clarity and purpose.
• A strong analytical mindset — you find smart and elegant solutions to complex, cross-functional challenges through critical thinking and data-driven reasoning.
• A natural sense of ownership — proactive, action-oriented, and thriving in dynamic, ambiguous contexts where speed and impact matter.
• A hands-on spirit and an optimistic attitude — you don’t wait for things to happen, you make them happen.
• A curious, inclusive, and humble mindset — eager to learn, collaborate, and grow together with your team and Partners.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We Believe Driven Talent Deserves:

• ð An enticing equity plan that lets you own a piece of the action.
• ðª Top-notch private health insurance to keep you at your peak.
• ð Monthly Glovo credit to satisfy your cravings!
• ð³ Discounts on transportation, food, and even kindergarten expenses.
• ð Discounted gym memberships to keep you energized.
• ð Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• ðª Enhanced parental leave, and office-based nursery.
• ð§ Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

#J-18808-Ljbffr