Account Executive (permanent position) - SAP Academy for Customer Success - Italy

Account Executive (permanent position) - SAP Academy for Customer Success - Italy At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you.

As a member of the SAP Academy for Customer Success, you will prospect, qualify, sell, and close new business while helping customers achieve their full potential through our cloud solutions.

Official recruitment starts September 2026.

Applicants to this pipeline position can join the SAP Academy for Customer Success Program, commencing March 2027. Info sessions will be hosted in the coming months.

Who You’ll Become The Account Executive’s primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. You will empower customers to achieve their full potential by understanding their strategy, business goals, and desired outcomes, thereby driving cloud revenue growth through dedicated sales efforts.

What You’ll Do

Complete a 10‑month learn‑apply program that includes classroom and field phases with your sales team.

Immerse yourself in multi‑dimensional experiential learning focused on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

Drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

Receive onboarding in your local market with on‑the‑job training and mentoring by a Senior Account Executive in the field.

Sales roles in scope Account Executive (AE), Solution Sales Executive (SSE)

SSE focus areas

SAP Finance & Spend Management (F&S)

– Knowledge of accounting, procurement, and supplier management.

SAP SuccessFactors (Human Capital Management – HCM)

– Knowledge of core HR, payroll, talent management, employee experience, HR analytics, workforce planning, and performance management.

SAP Supply Chain Management (SCM)

– Knowledge of supply chain, asset management, manufacturing, logistics, or product and project lifecycle management.

SAP Customer Experience (CX)

– Knowledge of e‑commerce, sales, customer service, and marketing processes.

SAP Business Transformation Management (BTM)

– Knowledge of business process management and automation applications.

SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC)

– Knowledge of database and data management, analytics, application development, integration, intelligent technologies, and AI.

What You Bring

2–3 years of professional experience in a quota‑carrying sales environment in a technology company or significant exposure to business processes.

Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.

A cooperative and productive approach to working relationships, internally and externally.

A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

An understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.

Strong business acumen, including demonstrated knowledge of business processes and/or industry sectors.

Proficiency in English and Italian to engage with our global and local network.

Curiosity, agility, and passion for learning with resilience to adapt in a fast‑paced, evolving environment.

Strong problem‑solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.

Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.

A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results‑oriented approach and the courage to take initiative.

About the SAP Academy for Customer Success The SAP Academy for Customer Success offers a three‑year journey that drives accountability and enhances productivity. Graduates make quick impact in customer‑facing roles while fostering career longevity and leadership potential.

The program includes a full‑time learning experience with practical application, mentorship, and a structured transition into a direct customer‑facing sales role upon successful completion.

Hybrid work model: Employees may spend three days a week in the office or on‑site with customers or partners, in line with country‑specific guidelines.

Immersive travel: The program features a practical portion that may involve participants spending four weeks, spread across two trips, in San Ramon, California.

EEO Statement SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Requests for reasonable accommodation will be considered on a case‑by‑case basis.

Background Verification Successful candidates may be required to undergo a background verification with an external vendor.

Compensation Annualized compensation range: €45,000 – €80,000. The actual amount will depend on education, skills, experience, and role scope. Variable incentive targets are included in the range.

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