Account Executive - Legge 68/99

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At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering immersive experiences for our clients.

As a member of the AKQA Client Services department, you will influence changes in consumer behaviour through ideas, creativity and the use of interactive media. You will make a difference to digital communications, marketing, advertising and inspire the best global brands.

As an Account Executive, you will provide supporting roles to the Account team as well as some delivery support. You will act as the linchpin for the account team, providing accurate administration and reports.

Based in our studio in Milan, you will work in an environment that fosters a dynamic and meritocratic culture, surrounded by some of the brightest minds in their fields.

ROLE REQUIREMENTS

• Provide essential project support to the Client Services team, contributing to both large-scale, complex projects and ongoing operational tasks (e.g., administrative support, such as meeting notes and reports).
• Interface with internal stakeholders and external vendors/clients, as part of a collaborative, cross-functional project team, to provide comprehensive daily support to the assigned Client Lead.
• Proactively follow up on all outstanding orders with clients.
• Create Statements of Work for small projects with support from the Project Manager.
• Provide knowledge of market trends for both client brands and competitors, collate articles, and circulate relevant insights.
• Produce status reports and manage financial sheets.
• Contribute to maintaining high-quality written documentation through meticulous proofreading, in both English and Italian.
• Contribute to a positive and productive team atmosphere by developing strong relationships with colleagues and facilitating effective teamwork.
• Proactively seek ways to add value through more efficient processes or innovative ways of working.

QUALITIES AND CHARACTERISTICS

• Adaptability & flexibility: thrive in dynamic environments and adjust to changing priorities.
• Interest in innovation and business strategy.
• Strong presentation skills (verbal, written, and visual) in both English and Italian.
• Commitment to quality, continuous improvement, and high standards.
• Ability to support the creation of reports, proposals, and budget documentation.
• Skilled at conducting desk research.
• Ability to understand, interpret, and utilize numerical data.
• Excellent knowledge of MS Office software is a bonus.

Explore our extensive range of benefits.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.