Retail Sales Consultant (B&O, LaRinascente)
Descrizione dell'offerta
With over 2600 employees in 28 subsidiaries across the EMEA region, ASBIS is a pre-eminent global value-added distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 32+ years of experience as a reliable global partner for clients and suppliers.
About the position:
Are you passionate about creating unique customer experiences? Join us as a Retail Sales Consultant and work with the premium brand, Bang & Olufsen, renowned for its timeless design, superior sound and unique craftmanship . Be part of our dynamic sales team and help us deliver exceptional service and unforgettable moments to our customers.
Key functions:
- Customer service in accordance with company and luxury brand standards
- Consulting (including technical) clients on products, selection of the most suitable product, cross-selling on the basis of corporate standards
- Fulfilment of a personal sales plan (by income, by product groups)
- Consulting clients on products issues - warranty, repairs, deliveries, company policies on the basis of corporate standards
- Processing incoming calls to the offline store and outgoing communications with customers
- Sale of old stock, focus positions and services
- Informing customers about promotions and other activities
- Registration of sales, refunds, invoices, etc. in software
- Work with the cash register and compliance with cash discipline
- Ensuring the safety of goods, store equipment
- Compliance with the rules of merchandising in the store
- Completion of training according to the approved program (full-time training and corporate systems)
- Performing other relevant tasks as assigned by the Management
Qualifications and skills:
- Relevant working experience in similar positions will be considered as an advantage
- Knowledge of IT products, home appliances, audio and video systems is a plus
- Fluent Italian & English
- Excellent communication skills, positive attitude
- Self-motivated and result-oriented
We offer:
- Location - our shop in LaRinascente, Milan
- Working hours: the second part of the day (1.00 pm -9.00 pm), 5 days a week
- Opportunity to work for a financially strong, fast-growing multinational company
- Constant interaction with global teams of professionals
- International career opportunities
- Access to continuous professional development: training, certification programs, events, and team buildings
- Competitive salary package and motivation scheme
- Life events’ gifts, corporate presents and awards, years of service bonuses
- Special prices for the Company products
We are proud of being one of the certified companies by Great Place to Work®, the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has a consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the Company.
Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.
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