Hostess and customer support (based in Cagliari)
💼 Azienda: Global Blue
📍 Luogo di Lavoro: Cagliari, Sardegna, Italia
🕒 Data Annuncio: 06-05-2025
Nature and aim of the position
Refund Tax Free Forms at Merchant’s Forte Village (Cagliari) following Global Blue and Merchant’s guidelines and policies.
Main duties and responsibilities
- Tax Free Forms to international travellers
- Global Blue Ambassador
- Ensure a satisfactory experience for our customers
- Prevent refunding mistakes and fraud
- Prepare reports if necessary
- Observe Global Blue and Merchant’s policies, guidelines and procedures
Background and Education
- experience in face to face customer contact
- experience in managing tills
- retail or front office experience
- customer service experience
Specific skills and knowledge
- be fluent in English
- be dedicated to service and customer satisfaction
- be experienced in using office software
- be trustworthy to handle large amounts of cash
- have a clean criminal record
- be able to handle stress
- be nimble but thorough
- be flexible in terms of working hours
- working experience is a plus
📨 Candidati ora
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