AI Expert - pre sales services

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Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As an AI Expert, you will unleash the potential of AI technologies, collaborating with customers to envision and conceptualize strategic AI‑driven applications. You will craft innovative approaches to applying AI, machine learning, and automation across diverse business processes, delivering AI‑powered solutions that exceed expectations.

Who You Are

You are customer‑focused, growth‑mindset, and open and borderless – naturally inclusive in how you work with others.

Required Skills And Experience

• At least 3 years of experience in designing and implementing AI, ML, and Data‑driven solutions, preferably on Public Cloud platforms, focusing on Machine Learning, Generative AI, and Data Platforms.
• Concrete, hands‑on experience delivering scalable AI/ML solutions or platforms using modern paradigms (MLOps, Lakehouse, Data Mesh, AI Factories, Vector Databases) aligned to customer business needs.
• Proven ability to analyze business processes and translate them into AI‑enabled solutions within Public Cloud Hyperscaler environments.
• Ability to define AI/ML architectural solutions with key requirements such as performance, security, explainability, and reliability.
• Solid understanding of Cloud‑native AI and Data services such as Azure ML, Azure OpenAI, Databricks, Azure Data Lake, Azure Synapse, AWS SageMaker, Bedrock, Google Vertex AI, BigQuery, LangChain, Vector DBs (Chroma, Pinecone, Milvus).
• Knowledge of AI/ML frameworks and tools including TensorFlow, PyTorch, Scikit‑learn, Hugging Face Transformers, OpenAI APIs, Ollama, LangChain.
• Experience with Data Engineering, pipelines, and orchestration tools: Databricks, Airflow, Spark, dbt.
• Proficiency in Python (mandatory), SQL, optionally Scala or Java.
• Knowledge of prompt engineering techniques and best practices for Large Language Models (LLMs) and Generative AI solutions.
• Familiarity with version control and CI/CD processes for AI/ML projects (Git, MLflow, DVC, etc.).

Preferred Skills And Experience

• Bachelor's or Master’s degree in Computer Science, Engineering, Mathematics, or a related field.
• Minimum 5 years of experience delivering AI/ML/Data consulting services for enterprise customers across multiple industries.
• Experience with production‑grade AI/ML deployments, including MLOps pipelines and monitoring of AI solutions.
• Familiarity with regulatory, ethical, and security considerations for AI systems in enterprise environments.

Being You

Diversity is a whole lot more than what we look like or where we come from; it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, and new value. Kyndryl cares about your well‑being and offers benefits that give you choice, reflect the diversity of our employees, and support you and your family through the moments that matter.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter the contact's Kyndryl email address.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

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